Kacper Turk
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Recent activity by Kacper Turk-
How much does delivery cost?
Delivery within Poland is free on orders from PLN 250. Below this amount, the cost depends on the delivery method. Current price list: Delivery times and costs. Personal collection from the boutiqu...
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When will my order start being processed?
We start processing the order after the payment has been credited to our account. Please keep in mind that certain payment methods (such as manual bank transfers) require a bit more time for the fu...
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Where can I find information about the status of my order?
Information about order statuses can be found in the customer panel: With each status change, an email is also sent to the address provided when making the order. If you don't get any email notifi...
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Where can I find my purchase receipt?
Order confirmation is sent by e-mail to the address provided when placing the order. After logging in, you can also find the proforma invoices in the order history: The final invoice will be issu...
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Can I change products in the order?
You can change your order until it has been paid – just write to us. Once the payment has been booked, the order is accepted for processing. We will then check whether the change is still possible ...
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Can I cancel my order?
An order can be canceled at any time before its dispatch and in the case of not collecting the package from the courier or a DPD Pickup point. To do this, please contact us via email: info@moodnook...
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Where can I check if my discount has been applied?
Information about the active discount is displayed in the spot marked below and in the order summary:
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Where can I find information about the realization time?
You can check the order realization time on each product's page in the place indicated below: In the case you've ordered multiple products with different processing times, you should refer to the l...
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Can I visit the store?
Besides our website, we also run a shop in Gdańsk. There you will find the most popular products from our manufacturers. At the boutique in Gdańsk you can pay by card, bank transfer or online. We d...
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How to place an order?
To place an order: 1) Optionally log in or register at www.moodnook.com – you can also buy without an account. 2) Add the products you want to the cart. 3) Go to the cart and check that the product...