What is the availability of the product?

Every product we offer has a stated availability, which lets you estimate how long you will wait for your order.

How do I check product availability?

The availability of each product is shown on its product page, just below the grey "ADD TO CART" button, below the accepted payment methods.

We recommend checking availability right before placing your order, as it may change if other customers order the same product first.

• What does the availability on the website mean?

Look at two pieces of information: "availability" and "ships in".

"Availability" is the number of products available in our own warehouse at the time of ordering.

"Ships in" is the estimated time to prepare the order for shipping.

To estimate the total processing time, add the time it takes the courier company to deliver the products.
Delivery within Poland usually takes 1–2 working days from dispatch. For other countries, the time depends on the country and the carrier; outside the European Union it may take longer due to customs clearance. The exact delivery date is set by the carrier – you can check it via the tracking link. You will see the cost of delivery abroad in the cart.

Example no. 1:

We currently have 19 units of the product in our own warehouse.
For orders of up to 19 units, we usually ship within 2 working days. For larger quantities, the longer time stated on the product page in the “Ships in” field applies. This time is counted from when the payment is booked.

Example no. 2:

We don't currently have the product in our own warehouse. If you buy it, it will be brought in from an external warehouse.
You will find the estimated shipping time on the product page, in the “Ships in” field. This time is counted from when the payment is booked.

Example no. 3:

The product is from the outlet; it has been temporarily or permanently discontinued by the manufacturer.
There are only as many outlet products as shown in the “Availability” field on the product page. We will not order more units.
If you accidentally add a larger quantity to the cart, we will contact you.

Why is it worth checking product availability before buying?

Checking product availability before buying is important because it helps you avoid a situation where the ordered goods are not available straight away. If you need the goods urgently and the product is not available, you can decide to choose another product or contact us to agree an approximate processing time.

When should I check whether a product is available?

We recommend checking availability right before placing your order, as it may change if other customers order the same product first.

If I order both available and unavailable products, will you split the order?

No, the order will not be split automatically. In that case, if you want the available products to be shipped straight away, you can write to us with this request and we will do our best to meet your expectations. By default, however, the processing time of the whole order is based on the product with the longest shipping time.