Kacper Turk
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Recent activity by Kacper Turk-
What are the transfer details?
If you choose to pay by bank transfer, the goods will only be shipped once the full amount for the ordered product, plus the applicable shipping costs, has been booked to our account.Please include...
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What are the payment methods?
In our online shop you can pay: by card (Visa, Mastercard, Maestro), BLIK, Google Pay, Apple Pay or fast bank transfer, via PayPal, also by card, with Klarna – deferred payment or instalments, wit...
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Why haven't I received an invoice?
The final invoice is issued and sent via email during order dispatch. If your order has already been dispatched, please make sure that the invoice has not been redirected to your SPAM folder.If you...
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I need an invoice to pay for the order, what should I do?
Select “traditional bank transfer” as the payment method in the cart. We will automatically send a pro forma invoice with the transfer details to your email right after you place the order. If you ...
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Why have I received a prepayment invoice instead of a final invoice?
At the end of the billing period, we issue prepayment invoices for orders that are still being processed. The final invoice is issued only when the complete order has been dispatched. It will be se...
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How long does delivery take?
Delivery within Poland usually takes 1–2 working days from dispatch. For other countries, the time depends on the country and the carrier; outside the European Union it may take longer due to custo...
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When can I collect my order from the Showroom?
When your order for personal collection is packed, we will send you an email letting you know you can collect it. Please collect your order within one month of this notification. Need more time? Wr...
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What happens if I don't pick up the package?
If you don't collect your parcel from the courier, a DPD Pickup point or an InPost parcel locker, it will be returned to our warehouse. In that case there are two options: 1. If you want the parc...
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When will I receive the package?
You can check the processing time for orders containing a given product on each product page: This is the estimated time to ship the products from our warehouse. It may be longer if the products ar...
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What are the delivery options?
We deliver parcels via DPD or InPost couriers. In Poland you can choose: courier delivery, delivery to a DPD Pickup point or to an InPost parcel locker. You can also collect your order in person fr...