Kacper Turk
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Recent activity by Kacper Turk-
What are the transfer details?
If you choose to pay by bank transfer, the goods will be sent only after the payment of the full amount for the ordered product, plus the shipping costs due, is credited.Please provide the order...
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What are the payment methods?
For online orders, we offer two types of PayPal payment options (regular and express checkout) and manual transfers. For payments in our Gdańsk Boutique: we accept only card and BLIK payments; cash...
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Why haven't I received an invoice?
The final invoice is issued and sent via email during order dispatch. If your order has already been dispatched, please make sure that the invoice has not been redirected to your SPAM folder.If you...
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I need an invoice to pay for the order, what should I do?
If you need a proforma invoice before making the payment, please select the "manual transfer" payment method, contact us after placing the order and/or add a request for the proforma invoice in the...
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Why have I received a prepayment invoice instead of a final invoice?
At the end of the billing period, we issue prepayment invoices for orders that are still being processed. The final invoice is issued only when the complete order has been dispatched. It will be se...
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Do we have all products in stock?
Most of the products you’ll find in our online store are in stock. Some items are made to order, so the lead time typically extends from 7 to 21 business days. You can find informat...
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How long does delivery take?
The duration of delivery via DPD, after the package leaves our warehouse, within Poland is on average 1-2 working days. For countries not belonging to the European Union, the time is 1-5 working da...
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When can I collect my order from the Showroom?
When your order with the personal collection option has been completed and packed, you will receive an SMS notification. You can then collect your parcel Monday to Friday between 10:00 and 16:00 at...
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What happens if I don't pick up the package?
If you do not collect the package from the courier or pickup point, it will be automatically returned to the sender (our warehouse). In this situation, there are two solutions: 1. If you want t...
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When will I receive the package?
You can check the processing time for orders containing specific products on each product's page: This is an estimated time for dispatching an order from our warehouse. It may be extended in the ca...