Andrzej Pawelec

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Recent activity by Andrzej Pawelec Recent activity Votes
  • What to do if the package arrives damaged?

    If your parcel arrived in a damaged condition, we kindly ask you to report the issue as soon as possible by sending an email to: info@skandynawskieuchwyty.pl. To help us process your claim efficien...

  • VAT and proforma invoices

     For all orders, we issue the appropriate invoice as proof of sale: Named invoice – for private customers. VAT invoice – for companies. Order of issuing documents: Proforma invoice – issued imme...

  • What to do if the invoice details are incorrect?

     If you notice any errors or discrepancies on the invoice, please contact our customer service team immediately. You can do this via email: info@skandynawskieuchwyty.pl or the chat available on the...

  • What is the payment deadline for an order?

    In our store, we do not have a strictly defined payment deadline for placed orders. We start processing the order only after the funds have been credited to our account.To speed up the processing, ...

  • Payment or Transaction Issue

    If there are problems with payment for an order using quick payment methods, such as card or fast transfer, it is possible to pay for the order by manual bank transfer. After placing the order, we ...

  • I have not received confirmation of my order

     Can't see payment confirmation for your order?If you have not received confirmation after making the payment, please check a few things:✔ Transfer processing time – depending on the bank, the paym...

  • Incorrect deposit amount/ duplicate payment for the order

    If you have noticed that you made an incorrect deposit or accidentally paid for the order twice, please contact our customer service department as soon as possible.To help resolve the situation, pl...

  • Why can't I pay with cash?

    We do not offer cash payments as we are a cashless company. 

  • How to retry paying for an order?

    If your payment fails and you want to try again, you can do it in one of the following ways:   METHOD NO. 1:1. Log in to your account via the person-shaped icon in the upper right corner: 2. In the...

  • Can I pay for an order in instalments?

      In our store, we do not offer classic instalment payments, but thanks to payment with Klarna you can use the deferred payment option.  How does Klarna work for online purchases? Product selecti...