Can I change products in the order?

You can change your order until it has been paid – just write to us. Once the payment has been booked, the order is accepted for processing. We will then check whether the change is still possible – it depends on the processing stage. If not, you can cancel the order and place a new one:

Cancelling a placed and paid order:

a) Email us that you want to cancel the order at info@moodnook.com.

b) We will generate and send you a correction invoice to the advance invoice issued earlier.

c) We will refund the money to your account.

d) Place a new order for the products you need.