Product Repair Information

If your product is damaged and requires repair, contact us to check the available options.

How to report a repair request?

1. Contact our customer service – write to us at info@skandynawskieuchwyty.pl and describe the problem.
2. Attach photos of the damaged product – this will help in a quicker assessment of the situation.
3. Provide the order number – this will facilitate the verification process and finding the best solution.

What options are available?

• Manufacturer's warranty – If the product is under warranty, we will assist in its fulfilment.
• Spare parts – In some cases, it is possible to replace individual components instead of the entire product.
• Exchange for a new product – If repair is not possible, we will find another solution together.