Andrzej Pawelec
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Recent activity by Andrzej Pawelec-
Do you sell display stands with your products?
Yes. We offer regular customers and business partners displays with our products, as well as products for display and samples. We will present the terms of cooperation once you get in touch – write...
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How to add products to an already placed order?
If you want to add more products to an order that has not been shipped yet, please follow the instructions below: 1) Place another order for the missing products 2) Find the number of the earlier ...
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How to make changes to your order details?
To make changes to your order, e.g. to the phone number, email address, delivery address, delivery method or invoice details, please contact us. You can do this in one of the following ways: ...
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Can I combine orders?
If you want to combine two orders that have not been shipped yet, please follow the instructions below. 1.I already have two orders and want them shipped together: If you already have two orders a...
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Product Repair Information
If your product is damaged and requires repair, contact us to check the available options.How to report a repair request? Contact our customer service – write to us at info@skandynawskieuchwyty.pl...
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How to check the status of your order return?
If you have sent a product back to us and want to know what stage your return is at, here is some useful information: 1. Tracking the return parcel If the return was sent by courier or parcel l...
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What if the product was damaged during use?
If the product broke during normal use, it may be a defect. We are liable for any non-conformity of the product with the contract that becomes apparent within 2 years of delivery. How do I file a c...
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How to file a complaint?
We care about the quality of every product at Mood Nook. If a product you received is defective or doesn't match your order, file a complaint. We are liable for any non-conformity of the product wi...
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Incorrect refund amount
If the refund amount doesn't match the information you gave in the return form, write to us at: info@moodnook.com Related article:When will I get my refund?
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Can I extend the return period?
Standard return deadline: Deadline to report a return: no later than 14 days from delivery of the parcel. Deadline to send back the returned products: no later than 14 days from reporting the ret...