Andrzej Pawelec

We care about the highest quality of our products, but if the goods you receive are defective or do not meet your expectations, you can file a complaint.What is a complaint?A complaint is a report ...

If the refund amount does not match the information you provided in the return form, please kindly contact customer service at: info@skandynawskieuchwyty.pl  Related article:When will I receive my ...

Standard return period: Return request deadline: must not exceed 14 days from the moment the package is delivered. Return shipment deadline: must not be longer than 14 days from the moment the re...

If your product is damaged and requires repair, contact us to check the available options.How to report a repair request? Contact our customer service – write to us at info@skandynawskieuchwyty.pl...

As a standard procedure, we issue refunds through the same payment method that was used for the original transaction.This means that if the payment was made by card, the refund will be processed to...

If your parcel arrived in a damaged condition, we kindly ask you to report the issue as soon as possible by sending an email to: info@skandynawskieuchwyty.pl. To help us process your claim efficien...

 For all orders, we issue the appropriate invoice as proof of sale: Named invoice – for private customers. VAT invoice – for companies. Order of issuing documents: Proforma invoice – issued imme...

 If you notice any errors or discrepancies on the invoice, please contact our customer service team immediately. You can do this via email: info@skandynawskieuchwyty.pl or the chat available on the...

In our store, we do not have a strictly defined payment deadline for placed orders. We start processing the order only after the funds have been credited to our account.To speed up the processing, ...

If there are problems with payment for an order using quick payment methods, such as card or fast transfer, it is possible to pay for the order by manual bank transfer. After placing the order, we ...